Tender Details
Supply, Installation, Maintenance and Support of Smart Ticketing Machines v2
RT Ref. 2688225
Summary Supply, Installation, Maintenance and Support of Smart Ticketing Machines v2
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Country United Kingdom
Detailed Description Supply, Installation, Maintenance and Support of Smart Ticketing Machines v2

This tender is for the replacement of Ticket Vending Machines (TVMs) that sit within our station environment. We are looking to replace 87 (+ or – 20% as a range on this figure) incumbent devices with new multi-functional retail devices that will be known as Smart Ticketing Machines (STMs), to service our customers’ needs today and in the future. We want to improve the customer experience, less clicks, less stress, happier customers and empowered colleagues. We are looking to utilise improvements in technology to ensure our new devices can add more value to stations going beyond just retailing tickets. We want to have digital screens capable of retailing tickets as well as offering multi-functionality.
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Contract Value £7,000,000
Deadline November 25, 2024
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